KU99 App Privacy Policy and Data Security
See how long your data is kept; retention, cookies and user rights are clearly written in the KU99 App
Many Dhaka users operate accounts with bKash or Nagad, so understanding data security, log records and deletion rules is essential
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KU99 App Quick Facts
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3.5M+ Active Users
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Data retention
If someone opens an account, this part states what data is kept and for how long
Account Information
Profile, login history and preferences are kept while the account is active
Transaction Records
Kept until the applicable legal time to reconcile bKash, Nagad and Rocket-based note balances
Usage Data
Usually up to 12 months, which page was opened and which device was used helps understand
Cookie
Kept according to browser settings to keep the session active and remember preferences
Support Message
If the issue is resolved, it is archived for later viewing if the same complaint needs to be seen
Delete Request
Requests are reviewed within a reasonable time; some documents may remain longer due to legal reasons
Data submitted after KU99 Login
Not much is required at login, but some basic data is submitted to keep usage proper, and that runs the system
Email or number, device type, and last login time may be stored in Dhaka even on slow networks to keep the session stable
- Account verification is fast
- Helps detect unauthorized access
- Incorrect password attempts are logged
Transaction documents and local payments
Payment records are kept separate to catch mistakes, and balance matching is easier
The name or reference appearing on bKash, Nagad and Rocket may be part of the records; kept for security and dispute resolution, not for advertising
Payment Policy DetailsUsage Data and Cookies
Many people have questions about cookies; these help the browser remember what you previously preferred
In KU99 App cookie sessions, language, and recent views can be managed; you can disable some cookies from the browser, but you may have to log in again
What happens when an account is closed
If someone wants to close the account, not everything disappears at once; for security, dispute resolution and legal needs, some records may be kept separately
General profile data is removed, but transaction records and security logs may remain for a longer period; it's stringent but necessary to prevent fraud
Account deletion assistanceYour rights in the KU99 App
You can view, correct and delete your data; you may also opt out of marketing messages
If in doubt, write to support; requests are accepted from Dhaka or other parts of Bangladesh under the same rules, and identity verification may be required
- You can request a copy of your
- You can correct incorrect data
- You can request deletion of unnecessary data
Contact and Final Words
If any part is unclear, write on the KU99 Contact page; we respond in plain language and avoid unnecessary fluff
KU99 App Privacy Policy may be updated from time to time, so occasionally check this page, especially before you download KU99 or register
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